Order Status Tracking
Real-Time Shipment Tracking
Show customers live shipment status at every milestone, pickup to drop.
Live Shipment Updates That Keep Every Customer Informed Till Delivery
Send shipment updates, delivery OTPs, and NDR alerts, and connect riders with customers on masked calls across WhatsApp, SMS, RCS, Email, and Voice, cutting failed deliveries and RTO.
Alerts on Every Channel for Couriers and Fleet Teams
Courier companies, fleet operators, and last-mile delivery businesses use Growtele to cut failed deliveries, reduce RTO, and receive fewer where-is-my-order calls to support.
Shipment updates, delivery OTPs, and NDR alerts by SMS that reach any customer's phone.
Send dispatch updates, out-for-delivery alerts, and delivery OTPs by SMS with DLT-approved templates that reach any mobile phone.
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Delivery OTP CodesSend a delivery OTP to the buyer on SMS or WhatsApp, so riders hand over parcels only to the right person at the door.
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NDR Follow-up CallsReach customers right after a failed attempt by IVR call or WhatsApp message, book a new delivery slot, and reduce RTO losses.
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Rider CoordinationSend pickup assignments, route changes, and shift updates to riders, and let them reach dispatch or the customer in a single tap.
Keep Customers Informed About Delivery at Every Step
Track every shipment, coordinate riders, and confirm each handover with an OTP, without making manual follow-up calls.
Masked Calls and Chat
Rider & Customer Communication
Send pickup confirmations, rider arrival alerts, and capture OTP or photo-based delivery proof.
OTP Verification
Automated Delivery Notifications
Send dispatch alerts, out-for-delivery reminders, delivery OTPs, and proof-of-delivery notes automatically.
Keep Customers Informed About Delivery at Every Step
From dispatch to doorstep, Growtele helps couriers and logistics teams automate shipment updates, cut where-is-my-order calls, and lower COD returns.
Shipment Tracking
Show customers live shipment status at every milestone, pickup to drop.
Delivery Notifications
Send pickup confirmations, rider arrival alerts, and capture OTP or photo-based delivery proof.
Number Masking for Riders
Riders and customers connect through masked numbers, so neither sees the other's personal number.
Use Cases Across Every Stage of Your Supply Chain
Automate shipment tracking updates, NDR/RTO follow-ups, delivery OTPs, and customer support on WhatsApp, SMS, and Voice.
Fewer Returns to Origin
Confirm addresses and COD orders before dispatch to reduce returns to origin.
Delivery Confirmation
Delivery OTPs and proof-of-delivery messages, sent out automatically.
Customer Support
Chatbots handle reschedules and delivery queries, with handover to a live agent.
Real-Time Shipment
Share tracking links, live rider location, and ETAs so customers stop calling your support.
Helping Businesses Deliver Messages That Matter, Every Time
See how brands use Growtele SMS to send time-critical updates instantly, keep their customers engaged, and get every message delivered reliably at large scale.
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Growtele supports Shadowfax with dependable OTP services for secure delivery verification and WhatsApp Utility messaging for timely shipment updates. These capabilities strengthen delivery confirmation, improve shipment visibility for customers, and support a smoother last mile delivery experience.”
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Faster Customer Updates
Through automated WhatsApp Utility notifications across shipment journeys.
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OTP Delivery Success Rate
Supporting timely delivery verification and secure proof of delivery.
Everything You Need to Know About Logistics Communication
Find answers to common questions about delivery OTPs, live tracking updates, NDR handling, number masking, TMS integration, and supported channels.
Book a 15 Min Call
Got questions? Book a 15-min call and we'll walk you through the right setup.
Book a Free CallGrowtele automates tracking updates, delivery OTPs, NDR and RTO follow-ups, and masked rider calls for couriers, e-commerce brands, and logistics companies across WhatsApp, SMS, RCS, Email, and Voice.
Yes. The customer receives a one-time code before delivery, and the rider confirms the handover by entering it, which cuts down on fake delivery attempts and disputes.
Yes. Our APIs and webhooks connect with your TMS and WMS, so tracking updates, delivery OTPs, and NDR messages go out automatically whenever a shipment's status changes.
Couriers can use WhatsApp, SMS, RCS, Email, and Voice. Masked calling also lets riders and customers talk without sharing their personal phone numbers.
Yes. Customers get dispatch, out-for-delivery, and delivered updates on WhatsApp with live tracking links, so they always know when to expect their package.
Reach Every Customer
on the Right Channel
Send OTPs, alerts, promotions, and support messages on SMS, WhatsApp, RCS, Email, and Voice from one dependable platform built for enterprise volumes
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